Warranty
Product quality backed by clear terms.
ModernFold systems are designed for durable operation when properly transported, stored, installed, used, and maintained.
Summary
Limited product warranty at a glance.
The written purchase agreement and product-specific warranty control if there is any conflict with this summary.
| Component | Typical coverage period | General scope |
|---|---|---|
| Aluminum frames | 10 years | Eligible manufacturing and material defects |
| Hardware components | 5 years | Eligible defects affecting supplied rollers, hinges, handles, and locking components |
| Insulated glass units | 5 years | Eligible seal failure resulting in fogging between panes; glass breakage is excluded |
Common exclusions
What product coverage does not replace.
- Installation labor, removal, reinstallation, or installer workmanship
- Improper flashing, waterproofing, leveling, anchoring, or structural preparation
- Structural movement, settlement, framing issues, or surrounding construction
- Normal wear, misuse, neglect, alteration, or improper maintenance
- Glass breakage after receipt or installation
- Water intrusion caused by installation or surrounding construction
- Events outside product manufacturing, including extreme weather and impact damage
Claim process
- Provide proof of purchase.
- Provide clear photos and/or video.
- Describe when the issue began and how the product has been used.
- Provide installer information when applicable.
- Allow inspection if requested before a claim decision.
Legal notice
This page is a customer-friendly summary and should be reviewed alongside the complete written warranty issued with the order. Final warranty language, remedies, transferability, governing law, and limitations should be reviewed by legal counsel before public launch.