Warranty
Product quality backed by clear terms.
ModernFold systems are designed for durable operation when properly transported, stored, installed, used, and maintained.
Summary
Limited product warranty at a glance.
The written purchase agreement and product-specific warranty control if there is any conflict with this summary.
| Component | Typical coverage period | General scope |
|---|---|---|
| Aluminum frames | 10 years | Eligible manufacturing and material defects |
| Hardware components | 5 years | Eligible defects affecting supplied rollers, hinges, handles, and locking components |
| Insulated glass units | 5 years | Eligible seal failure resulting in fogging between panes; glass breakage is excluded |
Common exclusions
What product coverage does not replace.
- Installation labor, removal, reinstallation, or installer workmanship
- Improper flashing, waterproofing, leveling, anchoring, or structural preparation
- Structural movement, settlement, framing issues, or surrounding construction
- Normal wear, misuse, neglect, alteration, or improper maintenance
- Glass breakage after receipt or installation
- Water intrusion caused by installation or surrounding construction
- Events outside product manufacturing, including extreme weather and impact damage
Claim process
- Provide proof of purchase.
- Provide clear photos and/or video.
- Describe when the issue began and how the product has been used.
- Provide installer information when applicable.
- Allow inspection if requested before a claim decision.
About this summary
This page summarizes our limited product warranty. The written purchase agreement and the product-specific warranty issued with your order control if there is any difference. Questions about coverage? Email info@generationsinvestmentgrp.com.